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Orders & payment

What is the status of my order?

Check the status of your order here:

https://manymornings.com/eu/order-status/

If you have any questions or concerns, please feel free to contact our friendly customer service:

[email protected]
+48570003961


How can I pay for my order?

You can pay by:


 

The total amount of your order will be withdrawn from your account when the order is completed and approved.


If I paid by bank transfer, what bank details should I use?

You can find our bank details below:

Transfer title: your order number
Recipient: Many Mornings Adrian Morawiak, Maciej Butkowski sp.k.
Bank name: Santander Consumer Bank
Bank account number:
EUR: PL48 1910 1048 2251 0499 2032 0002 / SWIFT: WBKPPLPP


Can I change the payment method after making an order?

If you chose to pay by bank transfer when placing your order and want to pay by this method, simply use the bank details in the confirmation e-mail received. However, if you have changed your mind and want to pay for the order in a different way, just click “pay now” and pay with Debit/Credit card or PayPal.

However, if you chose one of the fast payment methods when placing your order and prefer to pay by bank transfer, no problem either! Make a transfer to our account and when we verify the payment, we will forward your order for processing.

You can find our bank details below:

Transfer title: your order number
Recipient: Many Mornings Adrian Morawiak, Maciej Butkowski sp.k.
Bank name: Santander Consumer Bank
Bank account number:
EUR: PL48 1910 1048 2251 0499 2032 0002 / SWIFT: WBKPPLPP


Can I get an invoice for my purchase?

Yes! All you have to do is select “Issue an invoice” in the checkout summary and provide your company information (VAT ID, company name etc.) Please make sure that the provided information matches the data stored in the VIES system.


Can I cancel my order or make changes to it after it has been placed?

Sure. As long as we’ve not received a payment for the order, it will not be shipped. If you have already paid for them, write ([email protected]) or call us as soon as possible. We want you to enjoy the new socks as soon as possible, so the lack of information about the cancellation of the order will cause that they will probably reach you the day after payment of the parcel.

 


Will I get a discount with larger orders?

Do you want to place a large order or order for a group?

Let us know at [email protected] and we will see what we can do ☺


I have received an incorrect item - what can I do?

Did you receive the wrong sock design or wrong size? Sorry! Mistakes happen to the best of us 😉 Please contact our customer service, we will fix the mistake 🙂

[email protected]
+48570003961


Do you offer discounts for newsletter signup?

Sign up to our newsletter and receive 15% off on your first order! You will receive the discount code by email.

https://manymornings.com/eu/join-us/


How can I add a sock monkey to my order?

As part of our Many Monkeys program, we create sock monkeys from second-class socks and leftover threads. You can make your own sock monkey at home with our DIY kits!

Add a DIY sock monkey kit to your order for 3€ when shopping for socks. If you buy socks for 35€ the kit is free! It contains the monkey template, filling material, 2 buttons, a needle, thread, a monkey sticker and sewing instructions.

Learn more: https://manymornings.com/eu/many-monkeys/


How can I add a gift box to my order?

Want to surprise a friend or someone special with a unique gift? Use our simple Customized Gift Set generator https://manymornings.com/eu/many-gifts/ and pack up to 3 pairs of socks in a personalized gift box for 2€.


How can I use my discount code?

If you want to apply a discount code to your order, you can do so by entering it in the little box in the payment section at checkout. Please make sure that there are no additional spaces before or after.

Once you’ve entered the code, click on “Apply” and the code will be added to your order. You’ll see the discount value and the total of your order will change to reflect the code.

Discount code not working? Please check the below:
• You can only use one discount code per order.
• Most codes will have an expiry date or will be valid only for certain products.


Delivery

What is my order number?

If you have an account in our store, you will find all the order details in the “orders” section after logging in. In addition, an email should be sent with the confirmation of the order and a tracking number. If you have not received it, please write to us at [email protected] and we will send it again.


How can I track my order?

You can track your order by typing in your order number and the email address used during purchase, on our order status page:

https://manymornings.com/eu/order-status/ 

 


How long does the delivery take?

We deliver worldwide but delivery time varies by country. We prepare packages after order payment has been confirmed and send them out by 1p.m. CET on working days. For orders within the EU, the delivery time is 2-5 working days and for those outside the EU its 10-12 working days.

If you have not received your order, you can track it by typing in your order number and the email address used during purchase, on our order status page:

https://manymornings.com/eu/order-status/


How can I get free shipping?

You qualify for free delivery if you buy products for at least 35€

 


Which countries do you ship to?

We deliver worldwide! If you want to have your order delivered to another country, you need to change your location and currency on the top of the order page.

If you would like to make a present to someone who lives abroad, let us know about it in the comment field of your order page ☺

 


Returns and exchange

I want to return a product - what can I do?

You can change your mind. If for some reason you decide that you want to return or exchange the purchased goods, you have 30 days from the date of purchase. Just send it to us to the following address:

Many Mornings RETURN
Kuciny 17B
99-205 Kuciny

Attach a copy of the receipt or order confirmation to the package.

Remember, socks cannot bear any signs of use, they should have the original packaging and not be damaged. We do not refund shipping costs and we do not accept cash on delivery parcels.


My socks came damaged, what should I do?

If you noticed a manufacturing defect when you received the socks, please contact us. We will try to solve this problem. Write to us at ([email protected]) or call +48 570 003 961. We will not allow you to wear defective socks!


How much time do I have to return a product?

You can return unpacked and labeled products within 30 days from the date of purchase.


When will I get a refund for my order?

After receiving your return, we need approx. 7 business days to process it and return the funds to your account.


Our socks

What size socks should I order?

We try to be as close to universal sizes as possible. It’s best to follow the shoe number you wear most often ☺

You can find more about sizes in the Size tables tab

We know from experience that there are problems with the size selection if the size is on the border of two compartments. If you’re a woman and wear shoe number 39, then size 35-38 will be good for you. For men with shoe size 43, it’s better to choose size 43-46 🙂


How should I wash and care for my socks?

We recommend washing our socks at 30°C/86°F, as higher temperatures may cause them to shrink. For the same reason, we do not recommend using a tumble dryer.


Where are the socks manufactured?

Our socks stand out among others, by being designed, produced, stored and distributed in logistical proximity to Lodz; the heart of the textile industry in Poland; the central hub of the EU.


What materials are the socks made from?

Our socks are produced locally in Lodz, Poland from the highest quality OEKO-TEX Standard 100 certified yarns from local suppliers with care and attention to detail at every stage of production.

Our socks are made of:
80% cotton
15% polyamide
3% elastane
2% other yarns

At Many Mornings we don’t just create colorful socks, but we are committed to treating our planet responsibly, to leave as small of a footprint as possible on the environment. Read about our sustainable initiatives https://manymornings.com/eu/greener-mornings/


The socks I want to order are currently unavailable, how can I find out if they will be back?

On the product page choose the size that you want to buy. If the socks are unavailable in your size, provide your email address and we will inform you once they become available again.


Where can I find information about new designs?

The best way you can stay up to date on our new designs, promotions, and actions is by signing up to our newsletter. If you sign up, we promise not spam you, but instead give you a 15% discount on your next order. https://manymornings.com/eu/join-us/

 


What are SHARE A PAIR! socks?

SHARE A PAIR! is our CSR program that acts in the interest of people, the planet and our product. Through various partnerships with company’s and NGO’s we are able to help through monetary or sock donations.
SHARE A PAIR! socks are a special upcycling line of socks intended solely for social purposes. These are socks that due to minor defects in production, cannot be sold – but instead of wasting space in the warehouse, they can make it to the feet of people all over the world, with a bigger purpose.


Size tables

Women's

We try to be as close to universal sizes as possible. It’s best to follow the shoe size you wear most often ☺

EU UK US CM
35-38 2-6 5-8 22-24.5
39-42 6.5-8 8.5-10 25-27.5
43-46 9-11 10-13 28-30.5

Men's

We try to be as close to universal sizes as possible. It’s best to follow the shoe size you wear most often ☺

EU UK US CM
35-38 2-6 5-8 22-24.5
39-42 6.5-8 8.5-10 25-27.5
43-46 9-11 10-13 28-30.5

Kids

We try to be as close to universal sizes as possible. It’s best to follow the shoe size you wear most often ☺

EU UK CM AGE
23-26 6-8 14-16.5 2-4
27-30 9-11.5 17-19.5 5-7
31-34 12-1.5 20-22 8-10

Collaboration

Are you a business and would like to sell Many Mornings socks?

Write to [email protected] or call +48 570 003 961 – we are open to cooperation with stores. Don’t forget to include some information about your business in the message.


Are you a business and want to order custom socks?

Do you want us to produce custom labels or socks with your own design ? We get a lot of requests and unfortunately cannot say yes to everyone. Please take a look at the requirements before contacting us.

Custom socks:
Minimum order quantity: 1000 pairs of one model (mix of sizes)
Design & price: discussed individually depending on project complexity and delivery terms

Custom labels on socks from our collection:
Minimum order quantity: 300 pairs (craft, b&w print label)
Design & price: regular wholesale price

Write to [email protected] or call +48 531 971 447 for a quote.


Are you an influencer and want to promote Many Mornings?

We are open to cooperation with interesting people. If you like Many Mornings and you feel that we will fit together – write to us ([email protected]). In the message, do not forget to add some information about yourself.


Terms & Conditions

“Many Monkeys” Instagram Photo Contest

TERMS & CONDITIONS
“Many Monkeys” Instagram Photo Contest

§1
Organizer

  • The organizer of the “Many Monkeys” Instagram photo competition and its prizes is MANY MORNINGS ADRIAN MORAWIAK, MACIEJ BUTKOWSKI SP. K. (headquartered at: ul. Piotrkowska 270, 90-361, Łódź)

§2
Participation rules

  • The competition is open to citizens of European Union Member States.
  • Only users who have legally acquired a special Many Mornings Sock Monkey DIY kit for sewing a sock monkey via the website https://manymornings.com/ can participate in the “Many Monkeys” competition.

§3
Taking part

  • The “Many Monkeys” competition is about taking a creative photo of your own hand-sewn sock monkey in a surprising context.
  • The contest submissions can only be in the form of photographs published on the Instagram social network (application) – in the form of a public post, using the following tags: #manymonkeys #manyhugs and @manymornings
  • Entries can be submitted weekly from Monday 00:00 to Sunday 23:59 CET. There is no limit on the amount of entries you can submit.
  • Photographs taking part in the competition may only be virtual, i.e. they do not have to be recorded on any material medium.
  • Photographs can be made with any tool, in any format, color and form. The only sine qua non condition for taking part in the competition is the subject of the photo, which must show the Many Mornings sock monkey.
  • When judging, the jury will take into account the following criteria: creativity and rich visual imagination (when taking a photo) and careful execution of the sock monkey.

§4
Prizes & Announcing the winner

  • An award in the form of a voucher worth 10 pairs of regular Many Mornings, will be awarded weekly to the author of the winning sock monkey photo.
  • There will only be ONE winner weekly, taking into consideration submissions from ALL countries.
  • The competition starts on Monday, September 5th 2022 and ends on the last Sunday of November 2022 (27.11.22).
  • The results of the competition will be announced weekly on Mondays via the Many Mornings account on Instagram (Instagram stories). Each time the winners will also be informed about the results by correspondence.
  • Participation in the competition is tantamount to consent to the public presentation of the competition entry on social media along with the publication of the name and surname (or username) of the author.
  • The jury consisting of: Maciej Butkowski, Adrian Morawiak and Weronika Biernacka will decide on the competition in weekly cycles, based on the criteria described in these regulations.

§5
Processing of personal data

By participating in the competition, you consent to the processing of data in accordance with the rules described in the clause below. Below you will find information on the protection of personal data.

Information clause

Pursuant to Art. 13 sec. 1 and 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on data protection) (Journal of Laws UE L 119 of 27.4.2016, p. 1), hereinafter referred to as: GDPR, we would like to inform you that the controllers of personal data of competition participants are Adrian Morawiak and Maciej Butkowski (address: ul. Kalinowa 2, 95- 070 Aleksandrów Łódzki), hereinafter referred to as: Administrators. Information regarding the processing of personal data of competition participants in connection with the organization of the “Many Monkeys” design competition is as follows.
Personal data is processed in order to organize the “Many Monkeys” design competition and to perform activities related to the settlement of this competition and the public announcement of its results.
The legal basis for the processing of personal data is Art. 6 sec. 1 point a) of the GDPR.
Personal data will be stored for the duration of the competition and for a period of 2 years from the date of announcement of its results.
Providing personal data is obligatory and constitutes a statutory requirement for participation in the competition. Refusal to provide personal data makes it impossible to participate in the competition.
Personal data of competition participants may be transferred to the administrators of Facebook and Instagram social networks (as part of the publication of information about the competition results)
Personal data of competition participants will not be processed in an automated manner (including in the form of profiling) so that any decisions could be made as a result of such automated processing.
As Administrators, we provide competition participants with the right to access their personal data, as well as the right to rectify them, request their removal or limit their processing.
In the event of voluntary consent to the processing of personal data, the participant of the competition has the right to withdraw this consent at any time, which does not affect the lawfulness of the processing, which was made on the basis of consent before its withdrawal. We would also like to inform you that the competition participant has the right to lodge a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw), if the competition participant considers that the processing of his personal data violates the provisions of the GDPR.


Contact

How can I contact customer service?

We are here for you!

[email protected]
+48 570 003 961 (Monday – Friday between 9a.m. – 4p.m. CET)


Select a Gift Box

CHRISTMAS GIFT BOX 2 2,00

CHRISTMAS GIFT BOX 3 2,00

CHRISTMAS GIFT BOX 4 2,00

BIRTHDAY GIFT BOX 2,00

BIRTHDAY GIFT BOX 2 2,00

LOVE GIFT BOX 2,00

LOVE GIFT BOX 2 2,00

GOOD LUCK GIFT BOX 2,00

DOG LOVER GIFT BOX 2,00

MEN’S GIFT BOX 2,00

PILLOW GIFT BOX 1,00