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Orders & payment

What is the status of my order?

Check the status of your order here:

https://manymornings.com/us/order-status/

If you have any questions or concerns, please feel free to contact our friendly customer service:

[email protected]


How can I pay for my order?

You can pay by:


Ikona Ikona Ikona

The total amount of your order will be withdrawn from your account when the order is completed and approved.


Can I get an invoice for my purchase?

Yes! All you have to do is select “Issue an invoice” in the checkout summary and provide your company information (VAT ID, company name etc.) Please make sure that the provided information matches the data stored in the VIES system.


Can I cancel my order or make changes to it after it has been placed?

Sure. As long as we’ve not received a payment for the order, it will not be shipped. If you have already paid for them, write ([email protected]) or call us as soon as possible. We want you to enjoy the new socks as soon as possible, so the lack of information about the cancellation of the order will cause that they will probably reach you the day after payment of the parcel.

 


Will I get a discount with larger orders?

Do you want to place a large order or order for a group?

Let us know at [email protected] and we will see what we can do ☺


I have received an incorrect item - what can I do?

Did you receive the wrong sock design or wrong size? Sorry! Mistakes happen to the best of us 😉 Please contact our customer service, we will fix the mistake 🙂

[email protected]


Do you offer discounts for newsletter signup?

Sign up to our newsletter and receive 10% off on your first order! You will receive the discount code by email.

https://manymornings.com/us/join-us/


How can I use my discount code?

If you want to apply a discount code to your order, you can do so by entering it in the little box in the payment section at checkout. Please make sure that there are no additional spaces before or after.

Once you’ve entered the code, click on “Apply” and the code will be added to your order. You’ll see the discount value and the total of your order will change to reflect the code.

Discount code not working? Please check the below:
• You can only use one discount code per order.
• Most codes will have an expiry date or will be valid only for certain products.


Delivery

Will I have to pay customs duties?

Any applicable customs fees are the responsibility of the buyer.


What is my order number?

If you have an account in our store, you will find all the order details in the “orders” section after logging in. In addition, an email should be sent with the confirmation of the order and a tracking number. If you have not received it, please write to us at [email protected] and we will send it again.


How can I track my order?

You can track your order by typing in your order number and the email address used during purchase, on our order status page:

https://manymornings.com/us/order-status/

 


How long does the delivery take?

We deliver worldwide but delivery time varies by country. We prepare packages after order payment has been confirmed and send them out by 10 a.m. CET on working days.

If you have not received your order, you can track it by typing in your order number and the email address used during purchase, on our order status page:

https://manymornings.com/us/order-status/


Returns and exchange

I want to return a product - what can I do?

You can change your mind. If for some reason you decide that you want to return or exchange the purchased goods, you have 30 days from the date of purchase. Just send it to us to the following address:

Many Mornings RETURN
Kuciny 17B
99-205 Kuciny

Attach a copy of the receipt or order confirmation to the package.

Remember, socks cannot bear any signs of use, they should have the original packaging and not be damaged. We do not refund shipping costs and we do not accept cash on delivery parcels.


My socks came damaged, what should I do?

If you noticed a manufacturing defect when you received the socks, please contact us. We will try to solve this problem. Write to us at ([email protected]) or call +48 570 003 961. We will not allow you to wear defective socks!


How much time do I have to return a product?

You can return unpacked and labeled products within 30 days from the date of purchase.


When will I get a refund for my order?

After receiving your return, we need approx. 14 business days to process it and return the funds to your account.


Our socks

What size socks should I order?

We try to be as close to universal sizes as possible. It’s best to follow the shoe number you wear most often ☺

You can find more about sizes in the Size tables tab

 


How should I wash and care for my socks?

We recommend washing our socks at 30°C, as higher temperatures may cause them to shrink. For the same reason, we do not recommend using a tumble dryer.


Where are the socks manufactured?

Our socks stand out among others, by being designed, produced, stored and distributed in logistical proximity to Lodz; the heart of the textile industry in Poland; the central hub of the EU.


What materials are the socks made from?

Our socks are produced locally in Lodz, Poland from the highest quality OEKO-TEX Standard 100 certified yarns from local suppliers with care and attention to detail at every stage of production.

Our socks are made of:
80% cotton
15% polyamide
3% elastane
2% other yarns

At Many Mornings we don’t just create colorful socks, but we are committed to treating our planet responsibly, to leave as small of a footprint as possible on the environment. Read about our sustainable initiatives  https://manymornings.com/us/greener-mornings/


The socks I want to order are currently unavailable, how can I find out if they will be back?

On the product page choose the size that you want to buy. If the socks are unavailable in your size, provide your email address and we will inform you once they become available again.


Where can I find information about new designs?

The best way you can stay up to date on our new designs, promotions, and actions is by signing up to our newsletter. If you sign up, we promise not spam you, but instead give you a 10% discount on your next order.

https://manymornings.com/us/join-us/


What are SHARE A PAIR! socks?

SHARE A PAIR! is our CSR program that acts in the interest of people, the planet and our product. Through various partnerships with company’s and NGO’s we are able to help through monetary or sock donations.
SHARE A PAIR! socks are a special upcycling line of socks intended solely for social purposes. These are socks that due to minor defects in production, cannot be sold – but instead of wasting space in the warehouse, they can make it to the feet of people all over the world, with a bigger purpose.


Size tables

Adult's

We try to be as close to universal sizes as possible. It’s best to follow the shoe size you wear most often ☺

SIZE US WOMEN US MEN
S 5-8 4.5-6
M 8.5-10.5 6.5-8.5
L 11-13 9-12

Kids

We try to be as close to universal sizes as possible. It’s best to follow the shoe size you wear most often ☺

SIZE AGE
S 2-4 Y
M 5-7
L 8-10

Collaboration

Are you a business and would like to sell Many Mornings socks?

Write to [email protected] – we are open to cooperation with stores. Don’t forget to include some information about your business in the message.


Are you a business and want to order custom socks?

Do you want us to produce custom labels or socks with your own design ? We get a lot of requests and unfortunately cannot say yes to everyone. Please take a look at the requirements before contacting us.

Custom socks:
Minimum order quantity: 1000 pairs of one model (mix of sizes)
Design & price: discussed individually depending on project complexity and delivery terms

Custom labels on socks from our collection:
Minimum order quantity: 300 pairs (craft, b&w print label)
Design & price: regular wholesale price

Write to [email protected] for a quote.


Terms & Conditions

Contact

How can I contact customer service?

We are here for you!

[email protected]
(Monday – Friday between 9a.m. – 4p.m. CET)


Select a Gift Box

The box can hold up to 3 pairs of long socks or 2 pairs of sports socks.

🚫 ✅